Virginia support line
1-888-532-3500
Virginia’s problem gambling support resources route patrons toward information, education, and treatment support.
Responsible gaming
Play with control
Pari-mutuel wagering should remain a planned entertainment activity. If it stops feeling recreational, support resources and protective tools should be used immediately.
National helpline
1-800-GAMBLER
Additional support is available through the national problem gambling helpline network.
Immediate action
Pause wagering, restrict account access, and speak to a support specialist if gambling stops being manageable.
Practical control steps
- Set a fixed entertainment budget before logging in.
- Never chase losses with larger or faster wagers.
- Use session reminders, payment blocks, or time-out tools where available.
- Keep wagering separate from essential expenses such as rent, food, transportation, and debt obligations.
- Stop immediately if wagering is affecting sleep, work, relationships, or mental health.
Warning signs
- Borrowing money to keep wagering.
- Hiding betting activity from family or friends.
- Feeling unable to stop after losses.
- Using wagering as an escape from stress or financial pressure.
Offer eligibility and safety rules
Self-excluded or restricted patrons are not eligible to enroll in, receive, or use the Virginia Track Bonus welcome credits described on this site. Any responsible gaming block may suspend access to pending promotional balances or account activity until the restriction is resolved under operator policy and applicable law.
If you think gambling has become harmful, use support services before returning to wagering. Promotional credits are never a reason to continue betting when you feel out of control.